Hospitality · Andorra
24/7 IT for hotels and tourist accommodation in Andorra
Reception, bookings, PMS, POS, Wi-Fi, administration and internal systems must keep running when the hotel is full.
Starting point
The challenges we usually find
We support the infrastructure used to access administrative platforms such as ROAT; we are not providers or integrators of those platforms.
- Occupancy peaks and high season
- Incidents outside office hours
- PMS, POS and booking engine
- Guest Wi-Fi and internal network sharing infrastructure
- Guest data and payment methods
- Ransomware and supplier access
- Reception workstations and printers always available
How we solve it
An architecture designed for your day-to-day
Managed IT infrastructure
Servers, workstations and internal systems under continuous supervision.
Segmented network and Wi-Fi
Guest network separated from management, with stable coverage across the property.
Cloud and backup
Critical systems on private cloud with verified backups and a second copy in Spain.
24/7 support
Support at night and at weekends too, when the hotel keeps operating.
Cybersecurity
EDR/XDR, perimeter, email and control of external supplier access.
Video surveillance
Where the project requires it, we integrate video surveillance into the same network architecture.
Two sites. One architecture.
Production in Andorra. Continuity in Spain.
See the Andorra–Spain architecturePrimary site · Andorra
Andorra Telecom Data Center, La Massana
Production, primary cloud and critical company infrastructure, designed and operated by Seintec.
Encrypted replication · Backup · DR
Depending on the service and contracted architecture.
Second site · Spain
Seintec's 100% private datacenter
Geographic backup, Disaster Recovery, contingency and a second copy outside the production territory.
Seintec 24/7
- Monitoring
- Cybersecurity
- Support
- Operations
The characteristics of the La Massana Data Center are those published by Andorra Telecom. Seintec's private datacenter is located in Spain.
Recommended services
Frequently asked questions
- Do you provide out-of-hours service?
- Yes. We provide 24/7 support for critical incidents, with the response times set out in the service contract.
- Where is our data hosted?
- Seintec's primary infrastructure for the Andorran service is hosted in Andorra Telecom's Data Center in La Massana. As a second site, Seintec has a 100% private datacenter in Spain for backup and Disaster Recovery, depending on the service and contracted architecture.
- How do you help with the LQPD?
- We provide the technical measures, access controls, traceability, backups and evidence the organisation needs to implement its compliance framework under the LQPD and APDA criteria. Responsibility for compliance remains with the organisation and its adviser.