Privacy Policy

Data controller

The data controller for the personal data collected through this website isSeintec Systems SL, with Tax ID B13775044 and registered office at Carretera de Taradell, 12, 08554 Sant Miquel de Balenyà (Barcelona). Contact email:info@seintec.net.

Personal data collected

Seintec Systems S.L. collects and processes the following categories of personal data:

• Contact details: name, company, email address, and phone number provided via the forms.
• Browsing data: IP address, device type, operating system, browser used, pages visited, and date and time of access.

Purposes of processing

• Managing and responding to enquiries, requests, or comments made through the contact form or email.
• Managing the commercial relationship and providing the contracted services, including technical support requests.
• Sending information about services, news, or offers that may be of interest, provided that prior consent for commercial communications has been granted.
• Improving the user experience and website performance by analysing navigation and cookie usage, in accordance with our Cookies Policy.

Legal basis for processing

The legal basis is the data subject's consent, obtained in an explicit and verifiable manner, the performance of a contract or pre-contractual measures, compliance with legal obligations, and the legitimate interest in responding to information requests received. Failure to provide the requested data or to accept this Privacy Policy will prevent access to certain website functionalities or services.

Data retention

We retain data for as long as the business relationship is maintained or until its deletion is requested, and thereafter, blocked for the legally required periods regarding tax, commercial, and data protection matters.

Communication of personal data

Seintec Systems S.L. does not transfer personal data to third parties, except under legal obligation or express user authorisation. Technology providers accessing data as data processors are subject to the corresponding processing agreements and provide their services preferably within the European Economic Area.

Security measures

We apply appropriate technical and organisational measures to ensure a level of security suited to the risk, including communications encryption, access control, backups, and infrastructure monitoring.

Users' rights

You may exercise your rights of access, rectification, erasure, restriction of processing, objection, and portability at any time, as well as revoke the consent provided, by submitting a written request toinfo@seintec.net. Furthermore, you may lodge a complaint with the Spanish Data Protection Agency (www.aepd.es).

Usuarios y clientes de Andorra

Cuando el tratamiento se realiza en el marco de servicios prestados a personas o empresas del Principado de Andorra, aplicamos además los principios de la Llei qualificada de protecció de dades personals (LQPD) y las indicaciones de la Agència Andorrana de Protecció de Dades (APDA), que actúa como autoridad de control en Andorra. En los proyectos con infraestructura en Andorra, los datos de producción pueden alojarse en el Data Center de Andorra Telecom (La Massana) y las copias y la recuperación en el datacenter privado de Seintec en España, siempre con las garantías contractuales y de cifrado correspondientes.

Amendments

Seintec Systems S.L. reserves the right to modify this Privacy Policy at any time, such modifications being effective from their publication on the website. We recommend you review it periodically.