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Sector Retail

POS, inventory and online shop always synchronised.

How we work here

Technology at the service of your operations

Every shopping experience counts. We keep your POS, inventory and online shop synchronised and ready to scale during peak seasons. If an incident arises, we resolve it before it impacts sales.

Common challenges

  • Demand spikes during campaigns and peak seasons
  • Synchronisation between physical stores and e-commerce
  • POS incidents that directly impact sales
  • Managing multiple stores with limited technical teams

Our response

Four areas we address in this sector

POS always operational

Monitored points of sale, with rapid replacement and backup connection to ensure payments never stop.

Cloud that scales during campaigns

Additional capacity for Black Friday, sales or specific campaigns without over-dimensioning for the whole year.

Connected stores

Homogeneous network and access across all locations, with standard deployment to open a new store in days.

Customer data security

Protection of the payment channel and customer base with preventive controls and verified backups.

Andorra

Andorran commerce: season, visitors, and multiple stores

Retail in the Principality relies on highly concentrated peaks: snow season, summer, public holidays, and campaigns. If the POS or the connection fails on a busy Saturday, the sale is not recovered. We prepare the shop —or the set of shops— so that the till keeps charging and management sees the same data across all points of sale.

  • Primary line and backup link with automatic failover
  • POS, card terminal, and stock operating on a segmented network
  • Multiple shops managed as a single infrastructure
  • Reinforced support during peak footfall dates

Why Seintec

A technology partner, not just another provider

In-house team, no intermediaries

Permanent staff technicians who know your installation from day one and respond remotely or in situ.

Own datacenter in Spain

Your data remains in Spain, with triple replication, encryption and a 99.98 % service SLA in 2025.

A single point of contact

Infrastructure, cloud, security, support and continuity under a single contract and one account manager.

Frequently Asked Questions

Common industry FAQs

What happens if the internet goes down in a shop?

We install a backup line with automatic switching so that the TPV remains operational.

Can you provide support outside office hours?

Yes. Retail operates when it operates: we maintain 24 × 7 emergency support 365 days a year.

Do you assist with the opening of new stores?

We define a standard deployment of network, equipment, and access that enables a new location to be opened quickly.

What happens if the Internet goes down in the middle of a campaign?

Failover to the backup link is performed automatically and monitoring alerts the technical team. The behaviour of each third-party application also depends on its own design.

Next step

Let’s discuss your project in retail

We analyse your operations, identify critical points, and propose a specific action plan.